Returns Policy

Returns Policy :

  1. If your product is defective / damaged or incorrect / incomplete at the time of delivery, please contact us within the applicable return window. Your product may be eligible for refund or replacement depending on the product category and condition. Please see the detailed terms in the relevant category below.
  2. Please note that some products are not eligible for a return if the product is “No longer needed”.
  3. If the return window of your product has expired, we refer you to the brand warranty center (if applicable).
  4. Please note that certain items marked as non-returnable on product page are not eligible for return.

Conditions for Returns

The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.

  1. The product must include the original tags, user manual, warranty cards, freebies and accessories.

No Exchange

If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

Returns Reasons

  1. Delivery of a product that is incorrect (presentation different on website) / incomplete (missing parts)
  2. Delivery of a product that is “No longer needed” (you no longer have a use for the product / you have changed your mind about the purchase / the size of a fashion product does not fit / you do not like the product after opening the package) – eligible for selected products only.